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Higo BB Pulse 6000 Replacement Pods | 20mg, 6K Puffs | £5.99

Higo BB Pulse 6000 Prefilled Pod

20mg Nic Salt | 2ml Pod + 4ml Refill Container | TPD Compliant | 31 Flavours

Higo BB Pulse 6000 Prefilled Pods are the replacement pod packs that keep a Higo BB Pulse 6000 vape kit running. Each pack pairs a 2ml prefilled pod with a sealed 4ml refill container, which means six millilitres of 20mg nicotine salt e-liquid in every purchase. The container feeds the pod automatically as you vape, the 0.9Ω mesh coil sits sealed inside the pod, and the complete pack is rated for up to 6,000 puffs depending on how you vape. With 31 flavours to choose from, including the only tobacco and menthol options in the Higo vape range, the BB Pulse 6000 pods make restocking simple. You pick a flavour, swap the pack, and carry on vaping. This page covers the price and at-a-glance details, how the 6ml two-part system works, the full flavour list with every option grouped and described, how long a pack lasts and what it costs to run, which kit the pods fit, how to replace a pod, the complete specifications, and UK TPD compliance, followed by answers to the questions buyers ask most often.

Key Highlights

  • 2ml prefilled pod 
  • 4ml refill container
  • 20mg (2%) nicotine strength 
  • A balanced 50/50 VG/PG blend
  • 0.9Ω mesh coil 
  • Up to 6,000 puffs per pack
  • 31 flavour options
  • Fits the Higo BB Pulse 6000 kit only
  • Smooth mouth-to-lung (MTL) draw style
  • TPD compliant and sold to over-18s only
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What Are Higo BB Pulse 6000 Prefilled Pods?


Higo BB Pulse 6000 Prefilled Pods are the consumable half of the BB Pulse 6000 system. The Higo vape brand, manufactured by Shenzhen Tingmeng Technology Co., Ltd, builds the range around a simple split: the kit supplies the reusable device, and these pod packs supply everything that gets used up. When the e-liquid in your current pack runs out, you fit a fresh BB Pulse 6000 pod pack and the device carries on exactly as before.

Each Higo BB Pulse 6000 pod pack arrives fully sealed and ready to fit. There is no e-liquid to measure, no bottle to handle, and no coil to prime or change, because the 0.9Ω mesh coil is built into the pod itself. The pod holds 2ml of e-liquid, the sealed refill container behind it holds a further 4ml, and the container feeds the pod automatically while you vape. That hands-off design is the reason many users choose the BB Pulse 6000 pods in the first place: restocking takes seconds and never involves any mess.

The e-liquid inside every BB Pulse 6000 pod pack is 20mg nicotine salt, which equals 2% strength, the maximum permitted under UK regulations. Nicotine salt is absorbed faster than standard freebase nicotine while keeping the inhale smooth, and the balanced 50/50 VG/PG blend suits the low-power, mouth-to-lung draw the pods are designed around. Propylene glycol carries the flavour clearly, while vegetable glycerin adds body and smoothness to the vapour.

Within the wider Higo vape range, the BB Pulse 6000 pods hold a distinctive position. They carry the broadest flavour roster of any Higo pod line at 31 options, and they are the only line in the range to include tobacco and menthol profiles at all. So if either of those profiles matters to you, the BB Pulse 6000 pods are the line to be on, and the flavour section further down this page lists every option with a short taste note.

Higo BB Pulse 6000 Pod Specifications


Every Higo BB Pulse 6000 pod pack carries a 2ml prefilled pod and a sealed 4ml refill container of 20mg/ml nicotine salt. The figures below are consistent across UK listings for this pack, and battery, screen and charging are listed as not applicable because the pack contains no device.

Specification Details
Product type Prefilled replacement pod pack
Prefilled pod 2ml
Refill container 4ml, sealed
Total e-liquid per pack 6ml
Coil 0.9Ω mesh, sealed inside the pod, non-replaceable
Nicotine strength 20mg/ml (2%) nicotine salt
VG/PG ratio 50/50
Draw style Mouth-to-lung (MTL)
Puff rating Up to 6,000 per full pack, usage dependent
Compatibility Higo BB Pulse 6000 kit only
Refillable No, sealed design
Flavours 31
Battery / screen / charging Not applicable, no device in this pack

With the hardware fixed and sealed, the BB Pulse 6000 pods leave nothing to configure, which leads to the final question buyers ask: legality.

Key Features and Benefits of Higo BB Pulse 6000 Pods


Higo BB Pulse 6000 pods combine a generous e-liquid capacity with a sealed, no-maintenance design. The following features explain why the BB Pulse 6000 pods have become a dependable restock choice for UK pod kit users.

Deliver a Full 6ml of E-Liquid in Every Pack

1. Deliver a Full 6ml of E-Liquid in Every Pack


Every Higo BB Pulse 6000 pod pack carries 6ml of e-liquid split between the 2ml pod and the sealed 4ml container. That is triple the capacity of a standard single 2ml pod, which means fewer replacements, fewer orders and longer stretches between restocks for everyday vapers.

Provide 20mg Nicotine Salt Strength

2. Provide 20mg Nicotine Salt Strength


The BB Pulse 6000 pods contain 20mg nicotine salt, equal to 2% strength and the highest level allowed under UK rules. Nicotine salt delivers quicker satisfaction than freebase nicotine while keeping the throat hit smooth, which suits the pods' controlled mouth-to-lung draw.

Offer 31 Flavour Options

3. Offer 31 Flavour Options


With 31 flavours spanning fruit, candy, ice, menthol and tobacco, the Higo BB Pulse 6000 pod range is the widest in the Higo vape line-up. Because every pack uses the same hardware, you can switch flavours with every restock without changing anything about how the device performs.

Use a 0.9Ω Mesh Coil for Consistent Flavour

4. Use a 0.9Ω Mesh Coil for Consistent Flavour


Each BB Pulse 6000 pod houses a 0.9Ω mesh coil that heats e-liquid evenly across its surface. Mesh heating draws out flavour clearly and keeps vapour production consistent from the first puff of a pack to the last, and because the coil is sealed inside the pod, every replacement starts you on a completely fresh coil.

Keep Replacement Simple with a Sealed Two-Part Design

5. Keep Replacement Simple with a Sealed Two-Part Design


The BB Pulse 6000 pods are a plug-and-fit consumable. The pod and container arrive sealed, click together, and slot straight into the kit, with no filling, priming or coil handling at any stage. The sealed construction also keeps the pack leak-resistant in a pocket or bag.

Maintain TPD-Compliant Standards

6. Maintain TPD-Compliant Standards


Higo BB Pulse 6000 pods follow UK Tobacco and Related Products Regulations, with a 2ml pod, a 4ml sealed container and 20mg/ml nicotine strength all sitting inside the legal limits. The pods are sold to over-18s only, with age verification applied at purchase.

How the 2ml Pod and 4ml Container Work?


A Higo BB Pulse 6000 pod pack is a 2ml prefilled pod plus a sealed 4ml refill container, six millilitres in total. The container holds two-thirds of the e-liquid and feeds the pod automatically as you vape, so nothing ever needs topping up by hand. The 0.9Ω mesh coil sits sealed inside the pod, which means a fresh pod is also a fresh coil, and the flavour resets fully with every new pack.

In practice, the sealed container is usually the part that empties first, since it carries the larger share of the 6ml. Once both parts run dry, the whole BB Pulse 6000 pod pack is replaced in one go. Every pack in the range uses identical hardware, so the only real decision you make when restocking is which of the 31 flavours to pick.

Here is what each part of a Higo BB Pulse 6000 pod pack does:

Part Capacity What It Does When It Runs Out
Prefilled pod 2ml Holds the 0.9Ω mesh coil and delivers the draw Replace when the flavour dulls or tastes burnt
Refill container 4ml Feeds the pod automatically as you vape Replace when it runs dry
User guide n/a Fitting instructions for the pack n/a

The pack contains the following, and nothing more:

  • 1 x 2ml prefilled pod with the mesh coil sealed inside
  • 1 x sealed 4ml refill container
  • 1 x user guide

There is no device, no battery and no charging cable in a BB Pulse 6000 pod pack. Those items come with the Higo BB Pulse 6000 kit, and the pack is frequently confused with the kit for exactly this reason, so it is worth double-checking which one you are ordering.

The practical benefit of the auto-feed arrangement shows up in daily use. Because the sealed container supplies the BB Pulse 6000 pod continuously, the coil stays fed at a steady rate for the life of the pack, which keeps flavour delivery consistent instead of tailing off between manual top-ups. It also means there is never an open bottle involved, so there is no spillage, no residue on the device and nothing to carry apart from a spare pack. For anyone who has found manual refilling fiddly, this is the part of the BB Pulse 6000 pod design that makes the biggest difference.

What's in the Box?


  • 1 x Higo BB Pulse 6000 Prefilled Pod (2ml)
  • 1 x Sealed 4ml Refill Container
  • 1 x User Guide

Note: the BB Pulse 6000 pod pack does not include a device, battery or charging cable. Those are supplied with the Higo BB Pulse 6000 kit.

What's in the Box

Higo BB Pulse 6000 Pod Flavours


Higo BB Pulse 6000 pods come in thirty-one flavours spanning fruit, candy, ice, menthol and tobacco. That is the widest range in the Higo vape line-up, and the only one carrying a tobacco option. The groups below sort all thirty-one, and the table at the end decodes the nine names that do not describe their own contents. Every BB Pulse 6000 pod is 20mg/ml nicotine salt in the same 2ml-plus-4ml pack, so the choice is purely about taste rather than strength or size. The taste notes below are our own editorial descriptions, written to help you pick.

Higo BB Pulse 6000 Pod Flavours

Berry and Fruit Flavours (14)


The fruit side of the BB Pulse 6000 pod range runs from single-fruit blends to layered mixes:

  • Blue Razz GB: sweet blue raspberry with a candy edge
  • Blueberry Raspberry: ripe blueberry balanced by tart raspberry
  • Blueberry Sour Raspberry: sweet blueberry sharpened by a sour raspberry bite
  • Cherry Berries: juicy cherry layered over a mixed berry base
  • Mixed Berries: a sweet and tangy medley of garden berries
  • Strawberry Watermelon: ripe strawberry alongside cool, juicy watermelon
  • Lemon and Lime: zesty lemon with crisp lime for a clean citrus vape
  • Double Apple: red and green apple in one balanced blend
  • Fluffy Berry: strawberry and blueberry finished with tart blackcurrant
  • Luba Luba: exotic lychee with light floral notes
  • Mango Malaya: rich tropical mango, sweet and juicy
  • Peachy Pop: juicy peach with a smooth, sweet finish
  • Sakura Grape: deep grape lifted by fragrant cherry blossom notes
  • Mr Blue: a sweet mixed-fruit blend with a fresh finishing twist

Candy and Soft Drink Flavours (6)


Sweet-shop and fizzy-drink profiles make up the candy corner of the BB Pulse 6000 pod roster:

  • Cola Bottles: classic cola bottle sweets with rich cola notes
  • Fruit Gum: fruity chewing gum sweetness inspired by traditional gums
  • Blackcurrant Lemonade: sweet blackcurrant over sparkling lemonade
  • Fizzy Cherry Cola: nostalgic fizzy cola paired with sweet cherry
  • Hub Hub: classic bubblegum sweetness
  • Strawberry Hub Hub: bubblegum lifted with ripe strawberry notes

Ice and Menthol Flavours (10)


For vapers who want a cooling exhale, the BB Pulse 6000 pods offer ten iced and menthol options:

  • Cherry Ice: rich cherry with a refreshing cool finish
  • Pineapple Ice: tropical pineapple with an icy exhale
  • Watermelon Ice: sweet, juicy watermelon under a layer of ice
  • Blueberry Frozen: bold blueberry with an extra frosty touch
  • Strawberry Raspberry Cherry Ice: three red fruits with a chilled finish
  • Razz Ice Chew: raspberry ice with a sweet bubblegum chew note
  • Hub Hub Ice: classic bubblegum with a fresh icy finish
  • Frosted Ice: pure ice mint, crisp and clean
  • Freeze: straight menthol with an intense cooling sensation
  • Mr Higo: blueberry and menthol with an unusual fennel note

Tobacco Flavour (1)


  • Tobacco Blast: a bold, classic tobacco profile, and the only tobacco option in the Higo vape range

Nine of the thirty-one BB Pulse 6000 pod names do not describe what is inside them, so the table below translates each one:

Named Blend What It Actually Is Group
Mr Higo Blueberry, menthol and fennel Ice and menthol
Luba Luba Lychee Berry and fruit
Fluffy Berry Strawberry, blueberry and blackcurrant Berry and fruit
Razz Ice Chew Raspberry ice with a bubblegum chew note Ice and menthol
Peachy Pop Juicy peach Berry and fruit
Frosted Ice Ice mint Ice and menthol
Freeze Menthol Ice and menthol
Sakura Grape Grape with cherry blossom notes Berry and fruit
Mango Malaya Tropical mango Berry and fruit

How to Pick Your First BB Pulse 6000 Flavour


If you are choosing your first Higo BB Pulse 6000 pod and the list feels long, start from the profile you already know you enjoy. Vapers who like straightforward fruit tend to settle on Mango Malaya, Double Apple or Strawberry Watermelon, while those who want something layered often reach for Fluffy Berry or Sakura Grape. If you prefer a cooling finish on every draw, any of the ten iced options fits, with Watermelon Ice and Blueberry Frozen among the most approachable. Sweet-tooth vapers usually land in the candy group, and anyone after a plain, no-frills profile has Freeze for pure menthol or Tobacco Blast for tobacco. Since every BB Pulse 6000 pod pack shares identical strength and hardware, sampling a second flavour on your next restock costs nothing in performance.

Whichever flavour you pick, every Higo BB Pulse 6000 pod pack is rated for the same run, which the next section covers.

How Long Does a Pack Last and What Does It Cost to Run?


A Higo BB Pulse 6000 pod pack is rated at up to 6,000 puffs across the full 6ml pack, not from the 2ml pod alone. The figure covers the pod and the refill container together, working out at roughly 1,000 puffs per millilitre through the 0.9Ω coil. Actual puff count depends on draw length and how often you vape, so treat 6,000 as a ceiling rather than a guarantee. Longer, more frequent draws will empty a BB Pulse 6000 pod pack sooner, while lighter use stretches it further.

A few habits influence where within that range a BB Pulse 6000 pod pack actually lands. Longer draws pull more e-liquid per puff than short ones, back-to-back chain vaping runs the coil harder than spaced-out sessions, and heavy daily use naturally empties the 6ml sooner than occasional use. None of this changes how the pack performs; it simply moves the replacement date. Rather than counting puffs, most BB Pulse 6000 users just watch for the flavour and vapour signals covered in the replacement section below, which tell you far more reliably when the pack is done.

On running cost, the arithmetic works in the pods' favour. Buying BB Pulse 6000 pod packs in a multibuy brings the cost per pack down, which is how most regular users restock. It is also worth knowing that the Higo BB Pulse 6000 kit includes a pod and container of its own, so the device itself adds only a small amount over the price of a single pack. That makes the kit the better first purchase, and the pod packs the economical way to keep it running from then on.

What You Buy What You Get Best For
One pod pack A 2ml pod and a sealed 4ml container, 6ml in total Restocking a BB Pulse 6000 kit you already own
Multibuy pod bundle The same packs at a lower cost per pack Regular use and trying several flavours
The BB Pulse 6000 kit The device plus a pod and container included A first purchase, since the device adds only a small amount over a single pack

Every BB Pulse 6000 pod pack fits exactly one device, which the next section sets out.

Which Higo Kit Do These Pods Fit?


Higo BB Pulse 6000 pods fit the Higo BB Pulse 6000 kit and no other device. The Higo BB 4000 looks closest on paper, since it uses a similar two-part pod arrangement, but it takes its own pods, not these. The other kits in the Higo vape range, including the Alfa Pro 25K and the Krystal Max 7500, use different pod formats again. The BB Pulse 6000 pods are sealed units built to one fitting, so there is no adapting them to another device. The table below sets out which Higo kit takes which pod, so your restock lands right the first time.

Higo Kit Do These Pods Fit? What That Kit Takes Instead
BB Pulse 6000 Yes These pods
BB 4000 No BB 4000 refill pods
Alfa Pro 25K No Alfa Pro 25K pods
Krystal Max 7500 No Krystal Max refill pods
Krystal Pro 600 / Crystal Bar / Pro Mix 5-in-1 No Their own dedicated pods

The exclusivity is not a drawback so much as a design decision. A Higo BB Pulse 6000 pod is engineered to one exact fitting, which is what lets the sealed container align with the pod and feed it reliably once installed. Getting the matching pack means the seal sits correctly, the feed works as intended and the draw performs the way the system was built to. The only thing it asks of you as a buyer is a moment's care at checkout to confirm the product name reads BB Pulse 6000 before ordering.

Once you have the right BB Pulse 6000 pod pack, swapping in a fresh pod takes only a few seconds.

How to Replace Your Higo BB Pulse 6000 Pod


Replacing a Higo BB Pulse 6000 pod takes four simple steps: lift the mouthpiece, seat the new pod, attach the fresh container, then wait for it to feed. The pack arrives sealed and ready, so there is nothing to fill, pierce or prime by hand at any point. Follow the sequence below:

1

Lift the mouthpiece section of your BB Pulse 6000 kit to access the pod bay.

2

Remove the used pod and container from the device.

3

Seat the new BB Pulse 6000 pod onto the base of the fresh refill container until it fits securely.

4

Attach the combined pack into the device, checking it sits flush.

5

Wait briefly before vaping, so the e-liquid can feed through and saturate the coil.

6

Draw on the mouthpiece to vape, as the BB Pulse 6000 system is inhale-activated.

The 0.9Ω coil sits inside the BB Pulse 6000 pod and cannot be replaced separately, so a new pod is a new coil. If you were looking for a separate replacement coil in the box, there is not one missing; the pod is the coil.

When Should You Change the Pod?


Change your Higo BB Pulse 6000 pod when the flavour dulls or the draw starts to taste burnt, rather than on a fixed schedule or a puff count. Those two signals mean the pack is at the end of its useful life. If the draw simply feels weak, check whether the refill container still has liquid left before assuming the pod has failed, because an empty container is the more common cause. Keeping a spare BB Pulse 6000 pod pack on hand means your device is never waiting on a restock.

Storage and Care Tips


Spare Higo BB Pulse 6000 pod packs keep best when left fully sealed in their packaging until you are ready to fit them. Store packs in a cool, dry place away from direct sunlight and heat, since high temperatures can affect e-liquid quality over time. As with all nicotine products, keep BB Pulse 6000 pod packs well out of reach of children and pets at all times, and dispose of finished packs responsibly in line with local guidance rather than in general household recycling.

Who Are Higo BB Pulse 6000 Pods Best For?


Higo BB Pulse 6000 pods are built for adult vapers who already own, or are about to buy, the BB Pulse 6000 kit and want the easiest possible way to keep it running. Because the packs arrive sealed and fit in seconds, they suit anyone who would rather avoid measuring e-liquid, priming coils or handling refills altogether.

The BB Pulse 6000 pods are a particularly strong match for:

  • BB Pulse 6000 kit owners who want a quick, mess-free restock in one purchase
  • Vapers who prefer a smooth mouth-to-lung draw with 20mg nicotine salt
  • Flavour switchers, since 31 options share identical hardware and swap freely
  • Users who value a larger 6ml capacity and fewer replacements overall
  • Anyone who wants menthol or tobacco profiles, which only this Higo vape line carries

Because every BB Pulse 6000 pod pack is the same strength, capacity and coil, there are no versions to compare and no wrong pick beyond flavour preference. The one thing to confirm before ordering is that your device is the BB Pulse 6000 kit itself, since these pods fit no other model.

Are Higo BB Pulse 6000 Pods TPD Compliant?


Yes. Higo BB Pulse 6000 pods are legal to sell in the UK because both parts of the pack sit inside their TRPR limits. UK Tobacco and Related Products Regulations, enforced by the MHRA, cap a vape tank at 2ml, a refill container at 10ml, and nicotine strength at 20mg/ml. A BB Pulse 6000 pod is exactly 2ml, its sealed refill container is 4ml, and its nicotine salt strength is 20mg/ml, so each figure sits comfortably within the legal ceiling.

Nicotine vape products sold in the UK must also be notified to the MHRA before they go on sale, a process that includes submitting ingredients lists and emissions data for review. The BB Pulse 6000 pods are additionally sealed rather than user-refillable, which keeps the e-liquid contained exactly as it left the factory. As with all nicotine products, Higo BB Pulse 6000 pods are sold to adults aged 18 and over only, and age verification is applied at purchase.

For a buyer, that compliance framework translates into a set of practical assurances. It means the capacity and strength printed on a BB Pulse 6000 pod pack are within legally defined ceilings, that the product on sale has been through the UK notification process, and that the packaging and labelling meet the standards the regulations require. Buying from a UK retailer that stocks the notified version of the BB Pulse 6000 pods is the simplest way to be confident all of that applies to the pack in your hand.

Where to buy Higo BB Pulse 6000 Refill Pack?


Vapeverse stocks Higo BB Pulse 6000 pods in all 31 flavours with multibuy bundles that lower the cost per pack the more you order. Since flavour is the only variable across the range, a multibuy is also the easiest way to trial several profiles side by side without committing to one. Mix flavours within a bundle, or stock up on a favourite; either way, the per-pack saving applies. Check the product page for the current bundle options and live pricing on BB Pulse 6000 pods.

Frequently Asked Questions


A Higo BB Pulse 6000 pod pack contains a 2ml prefilled pod, a sealed 4ml refill container and a user guide, giving 6ml of e-liquid in total. The pack includes no device, battery or charger.

Yes. Every BB Pulse 6000 pod pack includes the sealed 4ml refill container alongside the 2ml pod. The container feeds the pod automatically while you vape, so both parts arrive together in one purchase.

Each pack is rated at up to 6,000 puffs across the full 6ml pack, covering the pod and container together. The real figure depends on your draw length and how often you vape.

Higo BB Pulse 6000 pods come in 31 flavours spanning fruit, candy, ice, menthol and tobacco profiles. Every flavour uses the same 20mg strength and identical pack hardware.

Yes. Tobacco Blast is the tobacco option, while Freeze, Frosted Ice and Mr Higo cover menthol. The BB Pulse 6000 pods are the only line in the Higo vape range offering either profile.

Higo BB Pulse 6000 pods fit the Higo BB Pulse 6000 kit only. They are not compatible with any other device in the Higo vape range or with any other brand's kit.

No. BB 4000 pods and BB Pulse 6000 pods are separate formats and are not interchangeable in either direction, even though the two systems look similar. Always match the pod pack to your exact kit.

No. BB Pulse 6000 pods are fully sealed and not designed to be refilled. When the pack runs out, it is replaced as a complete unit with a fresh pod and container.

No. The 0.9Ω mesh coil is sealed inside the pod and cannot be removed or swapped. Fitting a new BB Pulse 6000 pod automatically gives you a new coil at the same time.

Change your BB Pulse 6000 pod when the flavour dulls or the draw tastes burnt, rather than on a schedule. If the draw feels weak, check the refill container has liquid left first.

Yes. The 2ml pod, 4ml container and 20mg/ml strength all sit within UK TRPR limits enforced by the MHRA, and the pods are sold to over-18s only.

For a first purchase, the BB Pulse 6000 kit is the better value, since it includes a pod and container and the device adds only a small amount over a single pack. For every restock after that, pod packs, especially in a multibuy, are the economical option.

The company provides three UK delivery methods with fixed pricing and defined delivery timelines. Each delivery option uses a tracked courier service and dispatches orders from the United Kingdom on working days only. Shipping availability, pricing, and delivery speed depend on the selected courier method and the customer’s delivery location.

The shipping methods offered by the company cover standard tracked delivery and next-working-day delivery. Each courier service differs in delivery speed, cost, and operational handling.

Royal Mail Tracked 24

  • Dispatch: Same working day before cut-off
  • Delivery speed: 1 working day
  • Tracking: Full tracking via Royal Mail
  • Price: £4 per order
  • Remote postcodes may take one extra working day

Royal Mail Tracked 48

  • Dispatch: Same working day before cut-off
  • Delivery speed: 2 working days
  • Tracking: Full tracking via Royal Mail
  • Price: £3 per order

DPD Next Day

  • Dispatch: Same working day before cut-off
  • Delivery speed: 1 working day
  • Tracking: Live tracking with notifications
  • Price: £4 per order
  • Monday–Friday delivery only

The dispatch team processes orders from Monday to Friday after 15:00. Orders placed on weekends are dispatched on the following Monday, excluding UK bank holidays.

Delivery Time Disclaimer

Next-day delivery is not guaranteed. Delays may occur due to courier capacity, postcode restrictions, weather, or unforeseen circumstances.

Tracking and Delivery Handling

All dispatched orders include tracking details sent by email. Delivery instructions entered at checkout are not passed to courier drivers.

Missing or Delayed Deliveries

  • Missing deliveries must be reported within 10 working days
  • Incorrect or missing items must be reported within 5 working days

Packaging and Compliance

Orders are shipped in plain, discreet packaging. Age-restricted products dispatch only after successful age verification.

Customers must initiate returns via the official contact form and provide full order details. Support responds within forty-eight hours. Original packaging is required.

Return Exceptions

  • No returns for opened or used items unless faulty
  • No returns for mods that fail to charge
  • Original packaging required for all returns

Faulty Items

  • Faults investigated within 48 hours
  • Refund or store credit if fault confirmed
  • Faults must be reported within 72 hours of delivery

Battery and Charging Safety

  • Do not charge overnight
  • Maximum recommended charging time: 1 hour

Warranty Summary

  • Batteries & chargers: 1-month guarantee
  • Mechanical mods: 30-day guarantee
  • E-liquids & drip tips: no warranty
  • Tanks, RDA, RDTA: 30-day DOA warranty

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